X360 Terms & Conditions — What You Need to Know Before You Play

X360 (hereinafter referred to as the "Platform" or "we") is an international online gaming and betting service provider. These Terms & Conditions apply to the x360 website, mobile platform, and all related services.

It is each user's responsibility to read and fully understand these Terms & Conditions. Accessing the platform or creating an account constitutes full acceptance of these terms. If you do not agree with any of the terms, please refrain from using the platform.

X360 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

To create an account on x360, the following eligibility requirements must be met:

• Applicants must be at least 18 years of age. Accounts belonging to minors will be closed immediately.
• All information provided at registration must be truthful, accurate, and kept up to date.
• Each individual may hold only one account.
• X360 may not be used from countries where online gaming is prohibited by law.
• You may not authorize a third party to manage your account on your behalf.

Identity Verification (KYC)

X360 may request any of the following documents for identity verification at any time: National ID (NID), passport, or driving licence. Mobile banking screenshots may also be required for payment verification. Withdrawals will be placed on hold until the required documents are submitted.

Keeping your account password secure is entirely your responsibility. If you suspect any unauthorised access to your account, contact support@x360.im immediately.

X360 supports deposits and withdrawals via all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

Deposit Rules

• A minimum deposit amount applies — see the Cashier page for details.
• Deposits typically arrive in your account within 2 to 10 minutes.
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits made through a third party will be returned and the account will be reviewed.

Withdrawal Rules

• Withdrawal requests are typically processed within 2 minutes to a maximum of 24 hours.
• KYC verification must be completed before your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• X360 reserves the right to place a hold on withdrawals in cases of suspicious transaction activity.
• Daily and monthly withdrawal limits apply and vary based on account level.

All bonuses, free spins, cashback, and other promotional offers from x360 are subject to the terms below. Each offer carries its own wagering requirements and validity period.

• Welcome Bonus: New members receive a percentage-based bonus on their first deposit. A specified wagering requirement must be met before this bonus can be withdrawn.
• Reload Bonus: Weekly and monthly reload bonuses are subject to their own validity periods and terms.
• Free Spins: Free spin winnings are generally credited as bonus balance up to a specified cap.
• Cashback: Cashback offers generally come with lower wagering requirements, though specific games or time limits may apply.

Important Bonus Rules

• Multiple bonuses cannot be active at the same time.
• Bonuses not claimed within the specified time window will be automatically forfeited.
• If evidence of bonus abuse or system manipulation is found, all associated winnings will be voided.
• X360 reserves the right to modify or cancel any bonus offer.
• Winnings from free spins or bonuses cannot be withdrawn beyond a specified maximum limit.

All games on x360 — slots, Live Casino, card games, crash games, and Sports Betting — are governed by the general rules below. Each game also has its own detailed rules.

General Gaming Terms

• All game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties.
• If a game is interrupted due to a technical issue, x360 will review the round records and make a final determination.
• Once a bet is confirmed in Sports Betting, it cannot be cancelled — however, the cash-out feature remains available.
• X360 reserves the right to void any winnings resulting from a technical error on the part of the game provider.

Sports Betting Special Rules

• Odds fluctuating during in-play betting after a match has started is normal.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• If a match in a parlay bet is cancelled, that leg is removed and the remaining odds are recalculated accordingly.

The following activities are strictly prohibited on x360. If detected, the account will be closed immediately and all balances may be forfeited:

• Creating or operating multiple accounts (multi-accounting).
• Creating an account under a false identity or using someone else's name.
• Exploiting vulnerabilities in the bonus system to obtain bonuses through dishonest means.
• Placing bets on sports events using match-fixing arrangements or insider information.
• Chargebacks, refund fraud, or credit card scams.
• Using automated bots or software to conduct gameplay or betting.
• Attempting to hack, crack, or make unauthorised modifications to the platform's software.
• Money laundering or transacting with funds from illegal sources.

X360 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Where evidence of a Terms & Conditions violation is found.
• Failure to complete KYC verification or providing false information.
• If an account has been inactive for an extended period (more than 365 days).
• As directed by a court or regulatory authority.

To close your account, submit a request to support@x360.im. We recommend withdrawing any remaining eligible balance before closure.

Inactive accounts may be charged a monthly inactivity fee, which will never exceed the total available balance.

X360 is committed to protecting users' personal information. Data collected during registration is used solely for platform operations, verification, and customer support.

• Personal information is never sold to third parties.
• All data is stored on SSL-encrypted servers.
• Information may be disclosed to relevant authorities when required by law.
• For more information, visit our Privacy Policy Read.

X360 believes gaming should be a source of enjoyment, not addiction. That's why we place the highest priority on responsible gaming and encourage every player to stay in control.

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
• Self-Exclusion: Option to temporarily suspend yourself from your account for a set period.
• Reality Check: Reminders to take a break after extended gaming sessions.
• Cooling-Off: Set a cooling-off period anywhere from 24 hours up to 6 weeks.

If you need help managing your gaming activity, visit our Responsible Gaming Visit the page or contact us directly at support@x360.im.

X360 reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or displayed on the platform. However, it is each user's responsibility to check this page regularly.

For any questions or disputes regarding these Terms & Conditions, please contact us through the following:

• Email: support@x360.im
• Live Chat: Click the chat icon at the bottom right of the platform (available 24/7)
• For general enquiries: FAQ Page View

X360 aims to resolve all disputes within 7 business days. Our goal is always to handle every issue fairly and transparently.