Gaming at x360 is purely for entertainment — and to make sure it stays that way, we've put all the responsible gaming tools and support you need right at your fingertips.
These tools put you in control of your own gaming experience.
Set a daily, weekly, or monthly cap on deposits. It takes effect immediately once set, and increasing it requires a 24-hour cooldown.
Set up auto-logout after a set period of inactivity. It's easy to lose track of time while playing — this feature does it for you.
Suspend your account for a set period or permanently. During the exclusion period, no login or deposits will be possible.
Set a cap on how much you can wager per round or per day. You'll never go beyond your budget.
Take a Cooling-Off period of 24 hours to 30 days. Your account stays active during this time, but no bets or deposits can be placed.
If you need help, reach us anytime via 24/7 Live Chat or at support@x360.im. Our trained team will assist you with full confidentiality.
Responsible gaming means enjoying gaming consciously, with a plan, and within your means. Online gaming is a great form of entertainment — but it becomes a problem the moment it goes out of control.
X360 believes that genuine entertainment is only possible when players are in good mental and financial health. That's why responsible gaming is a core value at x360 — not just a policy requirement, but because we genuinely care about our players' wellbeing.
Online gaming in Bangladesh is growing fast — and so is the risk of problem gambling. Statistics suggest that 1 in 10 gamers will experience gambling-related issues at some point. With awareness at the right time, recovery is entirely possible.
Please note: Responsible gaming isn't about quitting — it's about keeping gaming a fun part of your life, not a burden.
It's not always easy to tell when gaming habits are starting to slip out of control. Watch out for the signs below — if more than three apply to you, seriously consider seeking support:
If you recognise any of these signs in yourself, there's no shame in it. It's a common issue and fully manageable with the right support. x360's support team is here to help you, with complete confidentiality.
Ask yourself the questions below to check in on your gaming habits. Answer honestly — no one's watching, this is just for you:
Did you spend more than your planned budget last month?
Have you ever chased your losses by playing again to win back money you lost?
Have you skipped work, studies, or family responsibilities to play?
Have you ever wanted to stop gaming but found you couldn't?
Have you ever hidden anything gaming-related from family or people close to you?
Do you feel restless, anxious, or low when you're not gaming?
If you answered "Yes" to two or more questions, use x360's protection tools today or reach out at support@x360.im.
Responsible gaming doesn't have to be complicated — a few simple habits make all the difference. x360 encourages you to follow the steps below:
After logging in to x360, go to Account Settings and you'll find the "Responsible Gaming" section. From there, you can activate any of the tools below in just a few seconds:
Set daily, weekly, or monthly limits. Decreases take effect immediately; increases take 24 hours.
Set a session limit anywhere from 30 minutes to 8 hours.
Your session will automatically end once you've reached a set loss amount.
Take a break from 1 to 30 days — all betting and deposits will be paused.
Account closure from 6 months up to permanent — cannot be reopened once requested.
Receive periodic reminders showing how long you've played and how much you've spent.
If you request changes to your settings, x360 may verify your identity before processing the request — this is for your own protection.
X360 strictly enforces an 18+ policy. To prevent underage access, age is verified at registration and national ID or passport details are checked as part of the KYC process.
If you're a parent and suspect that an underage member of your household is gaming online, please take the following steps:
Zero Tolerance: If an underage user is identified, the account will be permanently closed immediately and any deposited funds will not be refunded.
If you or someone you know is struggling with gaming, don't wait — follow the steps below. Asking for help takes courage, not weakness:
Acknowledge to yourself that there is a problem. This is the first and most important step.
Go to your x360 account settings to activate a Cooling-Off period or Self-Exclusion instantly.
Open up to a family member or friend. Don't face it alone — lean on the people closest to you.
Reach out to us at support@x360.im or via live chat. We'll handle your request with full confidentiality and help you take the right steps.
If you need help, don't hesitate to reach out to a mental health professional or counselor. It's completely normal and genuinely effective.
Contact Us Directly: support@x360.im — our Responsible Gaming team is available 24/7.
X360 is strictly for users aged 18 and above. Access by minors is strictly prohibited and any account identified as underage will be closed immediately.
Enjoy the best gaming experience in Bangladesh with responsible gaming at x360. Register today and activate your personal protection tools.
18+ | Play Responsibly | Terms & Conditions