Data Protection

X360 Privacy Policy — Our Commitment to Protecting Your Data

Learn exactly how your personal data is collected, used, and protected at x360 — all clearly explained in Bangla.

Last Updated: January 2026
Core Security Principles

Why Your Data Is Completely Safe at x360

Six core pillars of our privacy policy keep your data protected at every level.

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SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can read your data in transit.

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Secure Servers

All data is stored in internationally certified secure data centers, with regular security audits and firewall protection in place.

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No Data Selling

X360 never sells your personal data to third parties. Sharing information with outside parties for marketing or advertising purposes is strictly prohibited.

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Purpose-Based Use

Your data is used solely for account management, payment processing, and customer support — nothing else.

Your Controls

You can request to view, correct, or delete your information at any time. Your data belongs to you.

🔍

Regular Audits

Our data security practices are regularly audited by independent third parties to ensure the highest security standards are maintained.


X360 (referred to herein as "we", "the Platform", or "x360") takes your privacy seriously. This Privacy Policy has been written in plain language for users in Bangladesh, so you can clearly understand how your personal data is collected, used, and kept secure. By using the x360 website or mobile platform, you are considered to have accepted this Privacy Policy.

1 Introduction & Scope

This Privacy Policy applies to all x360 services — website, mobile app, live chat, email support, and other digital channels. It applies whenever you interact with x360, whether you are registering, logging in, making a deposit, playing a game, or contacting support.

X360 complies with international data protection standards and is committed to keeping your information secure. Our Privacy Policy may be updated from time to time. If significant changes are made, you will be notified by email or via a platform notification. We encourage you to check this page regularly.

For any questions about this policy, contact us at support@x360.im. Our team will respond within 48 hours.

2 What Information We Collect

X360 only collects information that is necessary to operate the platform and provide services to you. We collect two types of data — information you provide directly, and information collected automatically.

Information You Provide

  • Identity Information: Name, date of birth, and national ID number (for KYC verification).
  • Contact Information: Email address, mobile number.
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
  • KYC Documents: Photo of your National ID, passport, or driving licence (where required).
  • Support Information: Your messages and complaints submitted via live chat or email.

Automatically Collected Information

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, and games played.
  • Cookies & Tracking: Session cookies and login remember data.
  • Location Data: Approximate location at the country and city level (IP-based).
Data Type Source Purpose
Name & Email Registration Form Account Creation & Communication
Mobile Number Registration Form OTP Verification & Payment
NID/Passport KYC Upload Identity Verification & Withdrawal
IP Address Automatic Security & Geo-Locking
Gaming History Platform Logs Bonus Allocation & Fairness
3 How We Use Your Data

X360 uses the data it collects solely for the purposes listed below. We never use your information beyond these approved purposes:

  • Account Management: To support registration, login, password reset, and account security.
  • Payment Processing: To process deposits, send withdrawals, and verify transactions.
  • Customer Support: To respond to your complaints or questions and resolve any issues.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Bonuses & Promotions: To create relevant offers and activate bonuses tailored for you.
  • Legal Obligations: To meet regulatory requirements and prevent money laundering.
  • Platform Development: To analyze usage patterns and improve our service quality.

x360 never sells your data to marketing lists or sends spam. All communications are strictly related to your account and our services.

4 Data Sharing & Disclosure

X360 does not generally share your personal information with anyone. However, certain information may be shared in the limited circumstances below:

  • Payment Processors: Only the payment information strictly necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
  • Game Providers: Anonymous session data may be shared with game software providers for the operation of specific games.
  • Legal Obligations: Data may be disclosed in response to court orders, lawful requests from government authorities, or money laundering investigations.
  • KYC Verification Services: Documents may be shared with a trusted third-party KYC provider for identity verification purposes.

Important: Outside of the cases listed above, x360 never sells, rents, or shares your information for advertising or any other purpose.

5 Cookies & Tracking Technologies

The x360 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the platform recognize you.

Types of Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand which pages are used most — all data is fully anonymized.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Security Measures

X360 uses industry-leading technology to protect your data. Our security layers include:

  • 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification at login can be optionally enabled.
  • Firewall & DDoS Protection: Advanced security measures are maintained at the server level.
  • Access Control: Only authorized staff can access specific data — and a complete access log is maintained at all times.
  • Regular Penetration Testing: Independent security experts conduct regular system audits.
  • Backup Systems: Data is backed up regularly to prevent loss in the event of an incident.

No method on the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, report it immediately to support@x360.im.

7 Your Rights

As an x360 user, you have the following rights over your own data. To exercise any of these rights, contact us at support@x360.im:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Restriction of Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Object

You may object to the use of your data for specific purposes.

Upon receiving a rights request, x360 typically responds within 30 business days. Complex cases may take longer, and you will be informed if that is the case.

8 Child Protection

X360 is an adults-only (18+) platform. We do not knowingly collect any information from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

If you believe a minor is using x360, please notify us at support@x360.im. We will act promptly and delete any data collected from that user.

18+ Platform: x360 is strictly for adults only. We enforce rigorous age verification measures to prevent access by minors.

9 Third-Party Links & Services

The x360 platform is integrated with various game software providers and payment gateways. These third-party services operate under their own privacy policies, and x360 is not responsible for how they collect or use your data.

When selecting third-party partners, we review their data protection standards and share only the minimum information necessary. All third-party partners are contractually obligated to keep your data confidential.

  • Payment Gateways: Receive only the information necessary to complete your transaction.
  • Game software providers: session IDs and bet amounts only — no personal identity data.
  • KYC provider: identity verification documents only, which are securely deleted once verification is complete.

If you have questions about a third party's privacy practices, our support team is happy to help.

10 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please reach out to us using the details below. x360's dedicated Privacy Team will give your matter the attention it deserves:

  • Email: support@x360.im
  • Live Chat: Chat icon at the bottom-right of the platform (available 24/7)
  • Common Questions: FAQ Page View

We typically respond within 48 hours. Complex requests such as data deletion or correction may take up to 30 business days.

This Privacy Policy was last updated January 2026 Updated. Next review: July 2026.


Safe & Trusted

Your data is secure — play with complete peace of mind

Your privacy is fully protected at x360. Register today and enjoy the best online gaming experience in Bangladesh.

18+ | Play Responsibly |Responsible Gaming Policy

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